NGO Recruitment’s NFP Hiring insights and salary snapshot

Membership Officer

Organisation Name NGO Recruitment
Location Sydney
Date Posted 2022-06-23
Job Type Contract or Temp
Job Number 930962
  • Provide administrative support for a public policy research centre
  • Offices in Sydney CBD
  • 6 moth contract, working 4 or 5 days per week


The Organisation
Our client produces valuable research that has shaped and influenced public policy for over 40 years. Their overall research agenda is set by their Executive Director, in consultation with the research staff and the organisation’s Academic Advisory Council.

This innovative ‘ideas focused’ organisation runs a wide range of events including lectures, forums and conferences. They seek to engage with the general public, business, media, academics, policymakers and politicians across the political spectrum.

The Benefits
  • Join Australia’s leading public policy research organisation
  • Modern, open plan offices in Sydney CBD close to public transport
  • 6 month contract, with possible extension

The Role
As part of the Membership and Development team, you will be responsible to:
  • Engage with members over the phone, online and via regular marketing communications
  • Assist members with any queries and maintain accurate records in the database
  • Deliver the membership on-boarding program to new members
  • Collect information and feedback from members/prospective members to improve offerings and delivery
  • Provide administrative support in terms of Salesforce reports

Skills Required
You will be an experienced administrator and hold:
  • Working knowledge of Salesforce, ideally Lightning
  • High level administration and customer service skills
  • Experience with Autopilot or similar marketing automation programs
  • Willingness to take on ad-hoc tasks for the General Manager and Development team
  • Professional communication skills, both written and verbal

If you would like to join an organisation whose work directly influences the landscape of Australian politics, please apply by sending your CV with a cover letter responding to the skills required section above. Alternatively please call (02) 82430570 or email

Please be advised you can upload two attachments, including your resume and covering letter when submitting your application.