NGO Recruitment’s Fundraising Salary Snapshot 2021

Supporter Relations Officer

Organisation Name NGO Recruitment
Location Sydney
Date Posted 2021-05-31
Job Type Temporary and Contract
Job Number 735608
  • 2 month part time temporary role
  • Customer Service and Administration focus
  • Work for a leading research foundation


The Organisation
Our client is a leading scientific institute and this role is working for the foundation, which is the fundraising and marketing arm of the Institute. It raises awareness and vital funds from individuals, trusts and foundations, corporate and community groups. Based in Sydney, this is a temporary contract working approx. 20 hours per week.

Benefits & Culture
  • Sydney city fringe, close to public transport
  • Part time role working 20 hours per week across 4 or 5 days
  • A generous hourly rate plus super
  • Be part of a successful, dedicated fundraising team

The Role
This role is responsible for ensuring donors receive a high standard of customer care and are provided with friendly and informed interactions over the phone, via email and online. Specific responsibilities include:
  • Ensure the fundraising database (Raisers Edge) is accurately maintained
  • Responsible for developing and sharing reports on donor activities and trends
  • Work with the fundraising team to ensure efficient donation processing
  • Action any donor requests, opening mail, batching donations, scanning of files and receipting of gifts
  • Administration work including data entry, archiving, overseeing volunteers and RTS processing

Skills Required
You are an experienced administrator, with an understanding of various fundraising streams. Your customer service skills will enable you to communicate effectively with internal and external stakeholders. Prior knowledge of working with Raisers Edge is essential and an interest in not for profit organisations preferred. You must be able to start immediately and commit to a 2 month contract.

If you are available to start work immediately and have experience working with donors and supporters in the not for profit sector, please forward your resume and cover letter responding to the skills required section above.  Alternatively, please call Debbie Jardine (02) 8243 0570 to discuss your interest.

Please be advised you can upload two attachments, including your resume and covering letter when submitting your application.