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Supporter Relations Administrator

Organisation Name NGO Recruitment
Location Melbourne
Date Posted 2021-01-08
Job Type Part-time
Job Number 632703
  • 2 month temporary role, working 4 days per week
  • Administration and customer service focus
  • Immediate start, working for an animal welfare charity


The Organisation
Our client is a large animal focused not for profit that has a history in caring for and advocating on behalf of animals. Their aim is to enhance responsible ownership of animals in all our communities.  

Benefits & Culture
  • Flexible working hours, working approx 30 hours per week
  • A generous hourly rate plus superannuation
  • Be part of a small, dedicated team in North Melbourne

The Role
This role is responsible for providing friendly and informed interaction with supporters and the general public. This is via email, phone, mail and online.

Specific responsibilities include:
  • Updating and maintaining information in the fundraising database (Raisers Edge)
  • Process donations from supporters accurately and effectively
  • Supporting the delivery of the donor care management plan
  • Assisting with generating regular fundraising reports
  • Work closely with the fundraising team on various administration tasks

Skills Required
You are an experienced supporter services or donor relations administrator, with an understanding of CRM, including Raisers Edge. Your interpersonal skills will enable you to communicate effectively with internal and external stakeholders. Prior experience of working with not for profit organisations is preferred and you must be able to start immediately and commit to a part time 2 month contract.

If you are available to start work immediately in the North Melbourne area and are able to demonstrate an interest in working within the not for profit sector, please click apply and forward your resume and cover letter responding to the skills required section above.  Alternatively, please call Debbie Jardine (02) 8243 0570 to discuss your interest.

Please be advised you can upload two attachments, including your resume and covering letter when submitting your application.