Member Liaison Officer

Organisation Name NGO Recruitment
Location Sydney
Date Posted 2020-02-14
Job Type Contract or Temp
Job Number 319322
  • 6 month fixed term contract
  • Working for a state based Ombudsman
  • Competitive salary offered


The Organisation

Our client offers independent, free, informal dispute resolution services. They also provide leading customer service, influence public policy and are committed to community outreach programs.

The Benefits
  • 6 month contract, with potential for extension
  • Work for a growing member based organisation
  • Working 5 days per week, with flexible hours

The Role
Working within the Governance team, you will be responsible for the following:-
  • Assess new membership applications to ensure compliance with requirements
  • Deliver high quality member services, via inbound and outbound calls
  • Provide support, advice and information to new members throughout the application process
  • Manage and maintain content on the member database
  • Promote the benefits of membership to individuals and organisations
Skills Required
You have experience from customer service or sales environments, specifically communicating over the phone. An understanding of membership or not for profit organisations would be preferred.   
  • Familiar with MS Office and CRM systems
  • A self-starter with a high level of initiative and resilience  
  • Manage competing workloads and meeting deadlines
  • Professional, clear communication skills, both written and verbal
  • Ability to build successful, rewarding relationships with stakeholders
If you enjoy developing strong relationships across diverse communities, please apply be sending your CV with a cover letter responding to the skills required section above. To discuss your interest, please call Debbie Jardine on (02) 82430570 

Please be advised you can upload two attachments, including your resume and covering letter when submitting your application.