NGO Recruitment’s NFP Hiring insights and salary snapshot 2022

Communications Manager

Organisation Name Southern Cross Care (NSW & ACT)
Location Sydney
Date Posted 2023-05-19
Job Type Permanent / Full Time
Job Number 1053302
  • Use your communications expertise to help change the aged care narrative
  • A purpose driven role making a difference in the lives of older Australians
  • Full time position based in Epping NSW, offering a generous salary package


The Organisation
Southern Cross Care (NSW & ACT) is a leading not-for-profit aged care provider with a strong purpose of caring for and about older Australians. For fifty years, SCC has been supporting older people to live life to the full.
Our team are dedicated to delivering an integrated range of Home Care, Retirement Villages and Residential Care services that support the changing care needs of our residents and clients in over 40 locations across metropolitan Sydney, regional NSW and ACT. Over 60% of our homes are regional celebrating our commitment to all communities.

Benefits & Culture
  • Attractive salary, including NFP packaging benefits
  • Be part of a growing team with a collaborative mindset and a bold desire to make ageing everyone’s business
  • Close to public transport routes

The Role
While managing and mentoring a direct report, you will oversee the planning and delivery of impactful communication and content strategies to reach external and internal audiences. You will also gain exposure to a range of other transformational projects the team are working on. Among other activities, your responsibilities will include;
  • PR, media and issues management to protect and reinforce our brand identity, awareness and thought leadership in the communities in which we operate
  • Drive the creation of engaging content and stories across a range of channels to support marketing and recruitment campaigns and activities
  • Deliver internal campaigns and communications to increase employee engagement and awareness of internal initiatives

Skills Required
You will hold tertiary qualifications in communications, PR or marketing or equivalent, along with previous internal and external communications knowledge in a complex and dynamic organisation. As a natural leader you will also have the ability to engage with senior stakeholders and inspire your colleagues.

You have excellent all-round communications, project and strategy skills with the ability to plan and write content via a range of mediums. Your public relations knowledge is also advanced including your exposure to the media and digital media landscape, plus issues and crisis management. The successful candidate will have a genuine desire to make a difference and alignment to SCC’s HEART values of Honesty, Empathy, Acceptance, Respect and Teamwork. You will also be;
  • Familiar with transformation and change projects, leading both internal and external communications
  • Creative at problem solving with a flexible approach
  • Ideally experienced in aged care (or similar industry) or from the non-profit sector

If you have a genuine desire to make a difference and have alignment to the Southern Cross Care (NSW & ACT) values, please submit a resume and cover letter addressing the skills required above. Alternatively, call (02) 8243 0570 or email

Please be advised you can upload two attachments, including your resume and covering letter when submitting your application.