NGO Recruitment’s NFP Hiring insights and salary snapshot 2022

Senior Practice Leader

Organisation Name Seniors Rights Service
Location Sydney
Date Posted 2023-03-09
Job Type Full-Time
Job Number 1006741
  • Newly created role to champion the rights of older people
  • Establish and review client systems and workflows in a growing organisation
  • Develop and manage a team of lead practitioners


The Organisation

Seniors Rights Service has been assisting older Australians as the leading provider of legal services, aged care advocacy and rights education and information to seniors in NSW since 1986. Seniors Rights Service provides support and resourcing to older people to know and assert their rights. We have a free legal service, aged care advocacy and education service, provide social support and deliver community education and information of relevance to older people across NSW.

Seniors Rights Service operates in a dynamic, rapidly changing environment which requires flexibility, adaptability and initiative as well as excellent organisation and critical thinking skills.

Benefits and Culture 
  • Generous salary, hybrid role with salary packaging available
  • 15 days personal leave and gifted leave between Christmas and New Year
  • Additional long service leave provisions
The Role

This is a newly created position at Seniors Rights Service and as a clinical practice expert you will work in close collaboration with the senior leadership team to provide practice development and coaching for staff and will manage a team of lead practitioners including establishing Communities of Practice across the organisation.

With a focus on continuous improvement, you will:
  • Work closely with Senior Managers to develop practice principles and practice frameworks within their areas of specialisation, ensuring robust governance processes including promoting and partnering in the implementation of best practice procedures through all client touchpoints.
  • Ensure our processes and systems achieve positive experiences and outcomes for the people who access our services including the oversight of client feedback.
  • Lead and participate in reflective practice through team meetings, decision making processes, planning sessions, supervision and employee development activities.
Skills Required

You will have and a background in the assessment, case management, planning, delivery and evaluation of client support services in aged care, disability, health sectors or another relevant field. You have experience in a people management position, including a strong interest in coaching and developing staff.
You bring a sound working knowledge of the client services regulatory environment including associated legislation and principles, alongside experience in the development, implementation, monitoring and continuous improvement of quality systems in a medium sized organisation.
You will hold a tertiary qualification in social work, counselling, psychology or equivalent with APHRA registration or the ability to obtain registration.  You will need to be willing to obtain an annual flu vaccination and be fully COVID vaccinated. You will hold a valid national criminal history check and driver’s license.
At Seniors Rights Service we seek a workforce that is as diverse as our society - in race, ethnicity, gender, age, disability, sexuality and cultures - and reflects the communities we work in. We believe diversity and inclusion are fundamental to our culture and core values and we demonstrate this commitment through all our employment practices. We strongly encourage Aboriginal and Torres Strait Islander People to apply.

If you are passionate about advocacy to drive better outcomes for older people, then apply now by sending your resume and cover letter addressing the skills required. Alternatively, please call Hayley Martin at NGO Recruitment on (02) 8243 0570 to discuss your interest.

Please note there is no formal closing date for this role, if you are interested we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience, we are looking for, please go ahead and apply.

Please be advised you can upload two attachments, including your resume and covering letter when submitting your application.