NGO Recruitment’s NFP Hiring insights and salary snapshot

Communications and Content Specialist

Organisation Name Southern Cross Care (NSW & ACT)
Location Sydney
Date Posted 2021-11-08
Job Type Permanent / Full Time
Job Number 814561
  • Enrich lives and empower people to live life to the full
  • Over 3500 residents and clients supported by over 2000 staff across NSW and ACT
  • Bring your broad communications skills to this committed team


The Organisation
Southern Cross Care (NSW & ACT) is a leading not-for-profit aged care provider with a strong purpose of caring for and about older Australians. For fifty years, SCC has been supporting older people to live life to the full.
Our team are dedicated to delivering an integrated range of Home Care, Retirement Villages and Residential Care services that support the changing care needs of our residents and clients in over 40 locations across metropolitan Sydney, regional NSW and ACT.

Benefits & Culture
  • Generous remuneration, including NFP salary packaging
  • Full-time permanent position based in Epping, with flexibility to also work from home
  • Professional development opportunities and an engaged leadership team
  • A varied role that contributes to the achievement of strategic organisational goals

The Role
Reporting to the Communications Manager, responsibilities will include:-
  • Plan, create and deliver engaging and topical content for internal and external audiences
  • Conduct public relations activities to build and enforce brand identity and awareness
  • Deliver reporting on communications activities and results through media monitoring
  • Source and create thought leadership pieces to support marketing and recruitment campaigns and activities
  • Assist with the planning of strategic activities to identify opportunities and generate new ideas for various channels
  • Brand collateral via brochures, website, newsletters and annual reports

Skills Required
You will hold tertiary qualifications in Communications or Marketing, along with previous work experience within communications related roles. With the ability to engage with different audiences, you will also have:-
  • Excellent writing skills and the ability to source and create content via a range of mediums
  • Knowledge of PR and media, plus an understanding of digital platforms and social media
  • Familiar with both internal and external communications
  • Strong stakeholder engagement skills and a collaborative approach
  • A genuine desire to make a difference and alignment to SCC’s HEART values of Honesty, Empathy, Acceptance, Respect and Teamwork
  • Previous experience from the aged care or non-profit sector will be highly regarded

If you really want to make a difference and have an impact in a communications-focused role, please submit a CV and cover letter addressing the skills required section above. Alternatively, call (02) 8243 0570 or email

Please be advised you can upload two attachments, including your resume and covering letter when submitting your application.