Wellbeing Facilitator

The Organisation
  
Helmed by its new CEO, The Totally and Permanently Incapacitated Veterans’ Association of New South Wales Limited (TPI NSW) is undertaking a change of direction. Our Association members are veterans who sustained psychological or physical injuries in the Vietnam War. The Association also wants to increase support for veterans who sustained injuries in more recent conflicts, with plans to enrich the lives of both younger and older veterans by facilitating an expanded range of offerings to its members. It is envisaged that the Association will increase its outreach to areas offering community engagement and enhanced wellbeing for veterans.
  

Benefits & Culture

• Modern, open plan offices in Sydney CBD
• Join an organisation focused on improving the welfare of its members
• Work in the office Monday to Thursday, and work from home on Fridays
• Competitive salary offered, in line with your knowledge and experience

The Role
  
Reporting to the CEO, this exciting and challenging role plays a crucial part in responding to the welfare needs of our members and their families. The role involves people-centered attention to our members, as well as a proactive approach to creating a network of various resources, based on members’ needs. This will include: 

• Assisting current and new members by providing a high standard of advice regarding entitlements and service referrals
• Building relationships with other organisations that can offer programs to support the wellbeing of our members
• Organising and facilitating information sessions and events with guest speakers on relevant topics, alongside quarterly and annual flagship events
• Coordinating volunteers to visit sick members and their families to provide assistance, or conducting these visits directly
• Maintain consistency of branding through the TPI website and social media
• Maintaining the highest standards of professional conduct, consistently demonstrating impartiality and equity in all interactions and decisions

Skills Required

• Tertiary qualifications in Human Services, Social Services, Social Work, Psychology or Counselling
• Excellent MS Office skills and familiarity with managing CRMs, social media and website content 
• Confidence to work autonomously and with limited direction, and a capability to problem solve
• Well-developed time management, organisational, and administration skills
• Ability to act in a highly professional and honourable manner aligned with organisational code of ethics

If you have a genuine desire to provide support and advance the welfare of individuals, please apply by sending your CV with a cover letter responding to the skills required section above. Alternatively, please call (02) 8243 0570 or email debbie.jardine@ngorecruitment.com

Please note there is no formal closing date for this role, if you are interested we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.