Stakeholder Engagement Coordinator

The Organisation
  
The Federal Labor Business Forum (FLBF) brings together the Australian Labor Party (ALP) and the business community for meaningful dialogue and collaboration. It plays a vital role in shaping economic policy, tackling industry challenges, and fostering partnerships that drive shared prosperity.
  
Labor believes in the values of equality, fairness, and social justice. Labor has fought for more than a hundred years to ensure everyone can get a job, and that essential health and education services are accessible. Working with the FLBF means you will significantly contribute to a movement dedicated to keeping Australia fair.


Benefits & Culture

• Competitive salary with six weeks of paid leave
• Hybrid working arrangements, with 2 days WFH
• Passionate, professional, and highly dedicated team
• Direct engagement with high-level stakeholders

The Role

Reporting to the Senior Manager - Stakeholder Relations, you will play a central role in ensuring Federal Labor Business Forum (FLBF) members enjoy a seamless, high-quality experience throughout their membership cycle. This includes managing the backend administration of membership, maintaining accurate records, and responding to member queries with speed and professionalism. Additionally, you will:

• Maintain accurate contact and company details in Salesforce and internal databases
• Coordinate proposals, onboarding packs, and renewal documentation for members and donors
• Prepare membership invoices, track renewals, and provide regular membership reports to the Director
• Liaise with Ministerial offices to coordinate relevant event arrangements and ensure materials are delivered on time
• Track member entitlements, attendance at events, and ensure follow-up servicing is completed
• Support the Events team in delivering high-profile dinners, boardrooms and conferences

Skills Required
  
You are an organised, service-orientated administrator, EA or coordinator with strong stakeholder engagement skills. This is a relationship-focused, detail-orientated role that requires the ability to work both autonomously and collaboratively. You thrive on detail, can juggle competing deadlines, and have the interpersonal skills to build rapport with senior leaders in business and politics. You bring:

• Experience in high-level administration, database management and customer service
• Excellent written and verbal communication skills
• High attention to detail and strong organisational skills
• Experience using CRM systems (preferably Salesforce) and MS Office
• Ability to prioritise, work under pressure, and maintain discretion in sensitive environments
• Commitment to the values of the ALP and ideally an understanding of political processes and environments

If you are a proactive and highly organised professional who can deliver an exceptional member experience in a fast-paced, politically sensitive environment, please apply by submitting your resume and cover letter responding to the skills required section above. Alternatively, please call Debbie Jardine on (02) 8243 0570 with any specific questions.

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience, we are looking for, please go ahead and apply.