Supporter Services Officer

Organisation Name NGO Recruitment
Location Sydney
Date Posted 2019-05-16
Job Type Contract or Temp
Job Number 73329
  • 3 month role, working 4 or 5 days per week
  • Working for a leading community funded organisation in Australia
  • Suit candidates from a high volume data entry / processing background


The Organisation
Our client is a well-known, reputable organisation with a strong research and health focus.  Based in central Sydney, this is a temporary contract working for approx. 3 months, alongside the fundraising team.

Benefits & Culture
  • Central Sydney, close to all public transport
  • Flexibility to work 4 or 5 days per week
  • Work with dedicated colleagues and volunteers
The Role
You will be working within the Supporter Services team, processing and managing a high volume of donations. This includes liaising with supporters, donors and fundraisers via various communication channels.
Responsibilities include:
  • Ensure processing income is entered into the Raisers Edge database accurately
  • Manage all correspondence with donors and update their records accordingly
  • Provide regular feedback from donors regarding campaigns and services
  • Assist with inbound calls, building rapport with supporters and donors
Skills Required
You are an experienced data entry, accounts or processing officer, familiar with large databases or CRM’s. Knowledge of Raisers Edge is preferred and you will have an analytical and problem solving approach to your work. Strong communication skills are essential, as is a genuine interest in working for a non-profit organisation. 

If you are available to start work immediately and can commit to a minimum of 3 months, please send your resume and covering letter responding to the skills required above in MS Word format.
Alternatively, please call Debbie Jardine on 02 8243 0570 to discuss.

Please be advised you can upload two attachments, including your resume and covering letter when submitting your application.