Posted on June 06, 2018. .

Organisation Name NGO Recruitment
Location Southern Suburbs & Sutherland Shire
Date Posted May 29, 2018
Job Type Permanent
Close Date There is no formal close date, please apply as soon as possible.
Job Number 34339
Residency You must have the right to work in Australia to apply for this role.


  • Case Manager and Team Leader Opportunities
  • Work close to home in Wollongong and Sutherland Shire
  • Career developing opportunities located in southern Sydney


The Organisations

Our clients provide services to people with intellectual disability and/or mental health conditions and to refugees and immigrants. The organisations provide services in many NSW locations.

Staff provide Person Centred Active Support and utilise strengths and needs to enable individuals to reach their full potential, achieve their goals and participate in the community.


The Benefits

These may include:

  • Salary packaging available
  • Laptop and mobile phone provided
  • Training and development opportunities

The Role

Case Managers have overall responsibility for each client’s journey and management of complex cases. Case Managers conduct comprehensive assessment of client strengths and needs, utilising a Strengths and Needs assessment framework and Case Management Framework.

The roles also provides support to clients with complex and/or escalating mental health issues, family violence, employment and education pathways and child protection issues and is responsible for developing, implementing and reviewing case plans for clients in the context of a settlement process or mental health/NDIS plan.



Skills Required

To be successful in this role you will have demonstrated case work and case management experience, especially in a cross cultural setting. You will have the ability to manage complex and sensitive issues with absolute discretion in a highly complex environment. you have proven abilities managing escalated situations, including supporting vulnerable people in crisis.

Effective communication with a broad range of people and your well-developed understanding of refugee and resettlement experience and or disability services will be demonstrated in your application.

This position requires a Social Work or Psychology Degree to work with complex clients. A Working with Children Check or ability to hold one is mandatory for this role.


If you are an experienced Case Manager from disability, aged care, family services or refugee and resettlement, please contact Ruth Connelly on 02 8243 0570 or to apply, please send your resume and cover letter responding to the skills required in MS Word format, quoting reference #34339.

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Please be advised you can upload two attachments, including your resume and covering letter when submitting your application.

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